Book excerpt: Residential special schools in England must follow rules, or Standards, that are set by the government. This guide tells you what the rules are, and how they apply to you as a member of staff. Use this full-colour guide to find out what your school should be doings to help a young person when they move into a residential special school. The guide covers lots of issues like staying in touch with friends and family, food, care, and education, working together, health, getting the special help young people need, and hobbies. It also explains how the school should be managed and how to make a complaint or what to do if the Standards are being broken. This staff guide to residential special schools is part of the series of guides about the National Minimum Standards for Residential Special Schools. There are two other guides available, one for children and young people and one for parents.