Book excerpt: Statutory and mandatory training is an area that all healthcare organisations are required to tackle, yet it is commonly undertaken as a tick-box exercise without flair or creativity. Proof of attendance at a training course is not in itself proof of competence. This practical reference has been designed to support health and social care organisations wanting to create a structured approach to statutory and mandatory training, to review existing training or just to make improvements to ensure legal compliance and safe working practices. It provides logical, step-by-step guidance to reassure managers and trainers that they are meeting their legal responsibilities and therefore minimising the risk of litigation. It also offers frameworks and templates for assessing and recording competence and identifying further training needs. Statutory and Mandatory Training in Health and Social Care will be useful to everyone involved in training with responsibilities at strategic and operational level, and particularly to chief executives, directors and senior managers, human resources staff, safety officers, clinical governance managers, cross-infection nurses, community and school nurses, and managers of GP surgeries, care homes, residential nursing homes, day centres, and nurseries.