Book excerpt: Provitera McGlynn (psychology, Mercer County Community College) discusses tools and strategies for setting the right tone in college courses. She offers advice on making expectations clear, creating a welcoming environment, promoting civility, motivating students, and keeping them involved. The book emphasizes tools for use at the beginning of a course. An appendix discusses syllabus creation, and teaching resources are listed. Annotation copyrighted by Book News, Inc., Portland, OR.