Book excerpt: The summary of Talk Triggers – The Complete Guide to Creating Customers with Word of Mouth presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of Talk Triggers brings to our attention a fact that is so self-evident that it is frequently disregarded: word-of-mouth recommendations are the single most effective method for attracting new customers. The key is to craft carefully considered talking points that differentiate you from the other candidates and skillfully manoeuvre the conversation in your direction to achieve this. In just a few moments, you'll be able to figure out how to do this. Talk Triggers summary includes the key points and important takeaways from the book Talk Triggers by Jay Baer and Daniel Lemin. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].