Book excerpt: * Our summary is short, simple and pragmatic. It allows you to have the essential ideas of a big book in less than 30 minutes. By reading this summary, you will learn how to identify problematic personalities in your work environment and how to collaborate serenely and effectively with them. In particular, you will discover that : the behaviors that can disrupt work are very varied in nature; the people who are problematic generally do not do it on purpose; their colleagues are in the best position to help them change; by improving relationships at work, productivity and the life of the entire company will improve. You probably have a difficult employee in your professional environment. Psychiatrist Jody J. Foster wrote this book to learn how to spot disruptive and counterproductive personalities. Through ten sample portraits, you will discover the psychological foundations of the main problematic characters. Indeed, to be able to work normally with someone who is complicated or odd, you must try to understand where their flaws come from and how their emotions are born. In fact, empathy is the key to helping a colleague behave differently. It's up to you to improve your social relationships to make your work more enjoyable and efficient! *Buy now the summary of this book for the modest price of a cup of coffee!