Book excerpt: TCTC addresses the essential knowledge of what technical communication is, what it does, how it is produced, and how it reaches audiences. Readers will also learn how technical communication relates to issues of professionalism, ethics, technology, community, and personal responsibility. This book shows how today's workers take on active roles in complex communities, both professional and public, that affect writing and communication. Using a problem solving approach and a case studies approach, this book encourages readers to solve workplace communications problems by thinking through the choices you need to make in various writing scenarios.Integrates ethics and technology as considerations inextricably linked to the production and interpretation of all technical documents. Focuses on the role of making rhetorical and professional choices in writing. Professionals in any field.