Book excerpt: This text provides an overview of the field of mediation by recognizing that it is both an ôartö (the practice) and a ôscienceö (the theory). Beginning with an overview of the nature of conflict, the text progresses through the theoretical elements of mediation as a dispute resolution technique, including a discussion of its relationship with negotiation and justice, and ends with a discussion of the practical skills required to conduct a successful mediation. The text integrates theory and practical information, using examples taken from real-life cases, activities, and discussion questions.