Book excerpt: The Buck Stops With You! provides common sense strategies and practical tips to help today's workplace managers motivate subordinates. Motivational speaker John Graci sends the message loud and clear: Leaders have the power to help employees feel good when they come to work, but they also have that same power to make employees feel miserable. John's unique ability to look at the leader/employee relationship in no-nonsense terms allows him to coach managers through the process of changing their employees' attitudes and performance as they apply the kind of techniques that will help them: Involve employees in change Accept different value systems Practice constant and open communication Challenge others to grow and develop John's advice has helped leaders at all levels fully understand the amount of power they possess in motivating employees to work harder, faster, and smarter. Whether you manage in a production, service or office environment, union or non-union, Graci's realistic scenarios and anecdotes will encourage all managers to rethink their leadership style.