Book excerpt: Excel in Adult Care with the ideal companion for the Level 2 Diploma, published in association with City & Guilds and written by expert author, Maria Ferreiro Peteiro. -Enhance your portfolio with key advice and activities linked to assessment criteria, making it easier to demonstrate your knowledge and skills. -Manage the demands of your course with assessment criteria translated into simple, everyday language and practical guidance. -Understand what it means to reflect on practice with 'Reflect on it' activities, and guidance on how to write your own reflective accounts. -Learn the core values of care, compassion, competence, communication, courage and commitment required as an Adult Care worker. -Summarise and check your understanding with 'Knowledge, Skills, Behaviours' tables at the end of each learning outcome. -Successfully apply Adult Care theory in the workplace, using real-world case studies to guide you. -Expand your learning with access to popular optional units available online.