Book excerpt: Traditional coaching methods have focused entirely on the individual--sometimes even at the expense of improving measurable business results for the company. Now, authors John Hoover and Paul J. Gorrell, both notable leaders and talent experts, show managers how they can use contextual coaching to ensure both individuals and organizations experience the highest probability for success. Contextual coaching uses a dual-focus systems approach to align coaching processes with the strategies, cultural imperatives, talent management systems, communication practices, and competency requirements of an entire organization. The Coaching Connection teaches readers how to apply this methodology by taking all of these factors into consideration within their own organizational context. When coaching initiatives are successful, individual and organizational interests become one. Including a 360-degree assessment covering the ten most essential skill sets of well-balanced and effective leaders, as well as systems for measuring and managing talent, The Coaching Connection helps companies improve both their people--and their bottom line results.