Book excerpt: The COVID-19 Impact on Higher Education Stakeholders and Institutional Services provides different perspectives regarding the impact of COVID-19 on the institutional functionality of universities and colleges. Contributors argue that although the quick pivot to online in 2020 was unique to the times, the ramifications of this institution-altering shift far exceeded expectations as the pandemic forced higher education institutions to reconsider their daily operations. This collection demonstrates that there is much to be learned from the collective institutional responses to the pandemic. Scholars of communication and education will find this book particularly useful.