Book excerpt: In his original CyberUnion, the author presented a bold plan for unions to develop a more significant role in the 21st century by adopting four strategic aids - futuristics, innovations, services, and traditions (F-I-S-T) - knit together by cutting-edge Info Tech resources. CyberUnions in Action expands on the F-I-S-T model and looks at gains and setbacks in pioneering efforts to create "CyberUnions". It highlights relevant websites, and features interviews with key CyberUnion advocates (and some critics). Shostak reviews overseas union efforts for transferable lessons, and pays special attention to the AFL-CIO campaign to ensure Labor's advances in the use of computer networks, the Internet, wireless devices, and more.