Book excerpt: Although there are a number of mediation books, none provide a step-by-step description of each stage in the process. This book, designed as a mediator's handbook, can be used by the practicing mediator to solve almost any problem. It can also be used by trainers to provide more basic information to trainee mediators, thus allowing them more time for practicing the skill in training. The book will also be of interest to students and practitioners of family therapy, to social workers, and counselors.