Book excerpt: Organizations succeed when staff are doing their jobs effectively. For this to occur, employees must be well-trained. Group training, involving two or more people, enables a collaborative approach to working and problem-solving, and ensures that participants share best practice and a consistent learning experience. Now in its third edition, The Group Trainer's Handbook is a condensed source of practical advice for anyone involved in group training. Updated with the latest thinking in group training methods, it is particularly useful for managers who are responsible for a team's professional development. It breaks down the stages of designing and developing a successful training course and all the key skills needed to deliver effective group training. Formerly published as Designing and Delivering Training for Groups .