Book excerpt: Make change humanly possible When we ask schools to change, we are asking human beings to change and this requires special tools and a human-centered approach. Change the heart of the system by enabling the hearts and minds of those who make schools work. Learn to make sense of challenging change journeys and accelerate implementation with this practical framework that includes human-centered tools, resources and mini case studies. Understand why resistance is to be expected and how to get through it. Discover three different kinds of change strategies and when to use which one Learn how to use the “messy middle” of change, where real transformation happens. "Julie Wilson dares to turn common sense into an action plan. This is an urgent, important book for all educators and parents." Seth Godin, Author "Julie Wilson is both a visionary and a pragmatist. Her book is a wonderfully clear and concise guide for leaders who seek to navigate the road to educational transformation." Tony Wagner, Author