Book excerpt: The Power of Shared Vision addresses how to develop goals that unite people around a common cause and secure employee ownership of changes that improve the quality of their work. Learn to create a retribution-free communication environment where people can communicate their needs without fear of retribution. Leaders will help team members distinguish problems that can be solved from those work realities that are outside of their control. Understand the reasons why some employees cannot or will not meet job-related expectations and what leaders can do to close the performance gap.