Book excerpt: Kathleen Hey spent the war years helping her sister and brother-in-law run a grocery shop in the Yorkshire town of Dewsbury. From July 1941 to July 1946 she kept a diary for the Mass-Observation project, recording the thoughts and concerns of the people who used the shop. What makes Kathleen's account such a vivid and compelling read is the immediacy of her writing. People were pulling together on the surface but there are plenty of tensions underneath. The shortage of food and the extreme difficulty of obtaining it is a constant thread, which dominates conversation in the town, more so even than the danger of bombardment and the war itself.