Book excerpt: Many everyday dilemmas existing in the real world are complex and difficult to solve or fix, ranging from tax evasion to dispatching taxis to scheduling patient visits in hospitals, and much more. Within these complicated problems, however, lies the potential to be simplified or solved by intelligent agents and multi-agent systems. Theoretical and Practical Frameworks for Agent-Based Systems tackles these real problems and many more, bringing the theoretical research of intelligent agents to researchers and practitioners in academia, government, and innumerable industries. Professionals and experts in every field ranging from education to healthcare and beyond will find this reference to be essential in the understanding of agents, and researchers currently working in the field of intelligent agents will benefit from this exciting examination of practical applications.