Book excerpt: Funny, entertaining, sobering, and informational "tales from the trenches" by Doug Robbins, a master intermediary who always finds a way to help owners restructure or sell their business. Through these tales Robbins highlights: Best practices for working with accountants, lawyers, and bankers in forming up and conducting a sale Ingenious ways to increase the worth of a business before selling The importance of confidentiality before and during a sale Ways for family businesses to do what's best for both the family and the business