Book excerpt: Using Howard Glasser's nationally recognized system of relationship, The Nurtured Heart Approach, Certified Trainers Small and Triandis connect these constructs to common dilemmas, settings and situations in schools. Using specific activities, discussion springboards, and original ideas, this workbook provides educators and building personnel with hands-on tools for bringing out the best version of their students, staff and building environment. The Nurtured Heart Approach coaches significant adults in how to energize what is going right, to diminish energy to negative behaviors, and to empower students toward their capabilities to both follow rules and step into their own Greatness.