Book excerpt: "Would you like to have a series of lunch dates with the world's top CEOs? A chance to pick the brains of the people who run Aetna, Cadbury Schweppes, Coca-Cola, Charles Schwab, Starbucks, Dell, Fidelity, NCR, and dozens of other companies? You probably can't get that kind of access to leading C-suite executives, but Umesh Ramakrishnan can - and he shares what they told him in this unique book."--BOOK JACKET.