Book excerpt: Occupational safety and health management theory is now rightly focused on pro-activity, risk assessment and management. But it remains important that organizations know what they need to do when accidents happen, both to comply with legislation and to extract all the information from the incident to improve their health and safety management. Tolley’s Workplace Accident Handbook presents in a single volume what needs to be done when an accident occurs – from emergency procedures and legal reporting requirements through to formal investigations and possible legal proceedings. In this new edition, chapters on first aid and accident investigation reports have been added and the rehabilitation chapter has been updated to cover the latest insurance industry initiatives. The Handbook also shows how to learn from the accident data gathered and how to implement recommendations into a company's health and safety management system. The text is supported by checklists, case studies and ready-to-use forms and templates. Health and Safety practitioners in all industries will find this Handbook is packed full of practical and legal advice. It will also be of use to lawyers dealing with accident claims, insurance risk managers, emergency planning, first aid, and enforcement officers, as well as to students on health and safety and specialist accident investigation courses. Mark Tyler is a Chartered Safety and Health Practitioner and a leading Solicitor in the area of health and safety law who has worked on numerous high profile cases such as rail crashes and legionnaires disease. His expertise is supplemented with the practical knowledge of other experts in their individual subject areas.