Book excerpt: An insider's account of health care delivery system today. This book is meant to help the reader be aware of various tricks played on gullible persons seeking health care; to help women be aware of gender related risks in hospitals and know how to avoid harassment; to help activist learn to discuss the pros and cons of multifaceted health care issues; to help health professionals see the current health crisis from the client's viewpoint and learn to avoid litigation; to help administrators understand the complex nature of health care related problems and realize how synergy and co-operation among the key players of health care is necessary to improve the current dismal scene.