Book excerpt: Many of the techniques in this manual comes from Verbal Judo: The Gentle Art of Persuasion, a series of techniques designed by Dr. George J. Thompson, Ph.D. (1941-2011). Dr. Thompson was one of the leading experts in verbal self-defense tactics & trained law enforcement agencies all over the world with his techniques. This manual is an updated version along with understanding & possessing what is known as "Disability Awareness" & how to identify people with many forms of disabilities from mental, physical, psychological, drug induced & more. I also talk about how to deal with the criminal mind & people with Psychological issues, how to deal with manipulation & how to avoid being set-up & manipulated, & even suicide prevention. This knowledge comes from my 20 yrs. of experience working in local, State & Government Security, Adult & Juvenile Corrections & Mental Health Treatment Facilities, 3 yrs. working with Special Needs Teens as a Para Professional Special Needs Teacher's Assistant, & 24 yrs. Martial Arts.