Book excerpt: Volunteering time to benefit others is one of life's greatest rewards. With the help of a small but incredible team, we recruited and managed volunteers who helped in over sixty events that were filled to capacity in some of the largest football stadiums and arenas in North America. One of these events was held in Washington D.C., and it had over one million men in attendance. To successfully conduct these events literally required tens of thousands of volunteers. Through the years, our team learned the right ways and sometimes painfully, the wrong ways of recruiting and managing volunteers. This book explores the key elements of managing volunteers, not only for events but also for the everyday volunteer assignments within non-profit organizations and condenses practical volunteer management principles into this 100-page book.