Book excerpt: When is the best time to seat a latecomer? How can you be friendly to visitors without overwhelming them? What should you do if someone faints during the worship service? It's natural to have these questions as an usher or greeter. You can find the answer to these questions and more in Welcome to Our Church. This book will help ushers and greeters learn how to make visitors and members feel welcome, handle large crowds of people and noisy children, prepare for emergencies and problem situations, and usher special services like weddings and funerals.