Book excerpt: Every church has them--sincere, well-meaning Christians who leave ulcers, strained relationships, and hard feelings in their wake. They don't intend to be difficult; they don't consciously plot destruction or breed discontent among the members. But they often do undermine the ministry of the church and make pastors question their calling.Well-Intentioned Dragons guides those on church staffs in facing the strenuous task of dealing with difficult people--even ministering while under attack. Based on real-life stories of battle-scarred veterans, Marshall Shelley presents a clear picture of God's love for those on both sides of the problem. He describes tested strategies to communicate that love and turn dissidents into disciples.Here is a book that will not only help pastors and church leaders preserve their sanity (and maybe their jobs); it will help them minister more effectively, even to those who make life difficult.