Book excerpt: White Space, Gray Area, and Black Swans have two questions on their minds: How do people get into conflict? And how do we get out? With as many different types of conflict as there are people in the world, the threesome have their hands full in trying to find satisfactory answers. Their quest to more effectively transform conflict takes them to different time periods and different places from an isolated Himalayan village to a principal and teacher disagreeing about leadership styles, and even an exploration into the Beatles’ career. Each story brings a different conflict to the table, and each story has its own unique resolution. Compassionate and full of energy, White Space, Gray Areas & Black Swans shows us just how common conflict is and how people can always find their way back to harmony, or can they?