Book excerpt: Anyone who has ever filled in a form in triplicate, taken an aptitude test, or been rebuffed by a form letter will appreciate the urban folklore found in this collection. Urban people as a folk are bound together by their unhappy experiences in battling "the system," whether that system is the machinery of government or the office where one works. The wonderfully expressive materials in this book—chain letters, memoranda, notices, and cartoons—touch upon every major controversy of urban America: racism, sex, politics, automation, alienation, welfare, the women's movement, military mentality, and office bureaucracy. The humor of the materials pinpoints the ills and frustrations of modern society and becomes, in turn, an escape from them.